Privacy & Cookie Policy

LUCKINSlive is a brand name for this website which is owned and managed by the AMTECH Group. Due to the interaction of products produced by AMTECH Group companies this Privacy Policy applies to all companies and brands trading as part of the AMTECH Group.

At AMTECH Group we are dedicated to safeguarding and preserving your privacy when visiting this site or communicating electronically with us. This Privacy Policy, together with our terms and conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We do update this Policy from time to time so please do review this Policy regularly.

Use of Cookies
We sometimes place small data files on your computer or mobile device.  These are known as cookies.  Most websites do this.

The use of cookies improves your experience of LUCKINSlive in a number of ways:

  • Remembering data that you have stored in your export list or enquiry list
  • Measuring how you use the website through the use of Google Analytics
  • Remembering if you have seen our introductory message about cookie usage

Our cookies  aren’t used to identify you personally, they are just used to make the site work better for you.  You can manage and/or delete cookies as you wish using standard options in your browser software.   Please note that if you choose to delete or decline cookies then some parts of the site may not be fully accessible or functional.

Our advertisers may also use cookies, over which we have no control, and which may be downloaded when you click on advertisements on our website.

To learn more about cookies and how to manage them we recommend you visit www.AboutCookies.org

Information We Collect
In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
  • Information provided to us when you communicate with us for any reason.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.
  • To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

On occasion, we may gather information about your use of the Site for our services and to provide aggregate statistical information regarding the use of our website to third parties Please be advised that we do not reveal information about identifiable individuals to third parties and such information will not identify you personally or contain any personal details

Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information
Where applicable, we may pass this information to other members of the AMTECH Group of Companies or agents, as permitted by law so that they may do the same and they may pass information held by them about you to us so that we may do the same. We will not disclose any such information outside of the AMTECH Group of Companies except for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to our regulators under proper authority, or under a strict code of secrecy to sub-contractors such as mailing and fulfilment agents or persons acting as our agents or where we have your consent or have previously informed you.

Third Party Links
Our website also contains links to third party websites. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You can also request to be removed from any mailing list we hold at any time, there is usually an unsubscribe facility on emails we send you, alternatively please request this by letter or e-mail.

Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at AMTECH Group, Bank House, 171 Midsummer Boulevard, Milton Keynes MK9 1EB, UK