Niglon is a fourth-generation family run and owned company which has been supplying electrical products across the UK for the past eight decades. Alongside their wealth of experience which has seen them establish a sterling reputation as a trusted supplier, they are fuelled by a desire to constantly innovate and improve their product ranges and customer service. That’s why they have committed themselves to highlighting the need for better safety standards across the industry; in addition, they regularly update their product ranges, and have invested a great deal of time and money into new ways of working which ensure a smoother customer journey and better stock availability.

Safety first
Ensuring their products are certified is of paramount importance for the company, and they only partner with businesses who have matching high standards. As well as wholeheartedly believing in independent testing for electrical components, they are also eager to see total transparency around product certification being introduced right across the industry.

To ensure wholesalers, contractors and end-users have the utmost confidence in components sourced from Niglon, their circuit protection devices are clearly marked as being accredited by SEMKO, VDE or TUV, and they are always happy to provide proof of certification upon request.

Switch to one supplier
With new products being added to their ranges on a continual basis – covering circuit protection, wiring accessories, cable management and much more - wholesalers can rely on Niglon to source a huge range of products with a single order, single shipment and rapid delivery. Customers get the benefit of the kind of personal customer service you’d expect from a small family firm – including complete accountability from a named representative - alongside the kind of fulfilment rate offered only by companies with large-scale capabilities.

Wholesalers spend less time and effort by sourcing products from only them rather than multiple suppliers – eliminating hassle at point of order and through the entire process including delivery management and invoice processing. And the contractors who rely on them can be assured of the highest standards of quality, compliance, aesthetics and functionality.

New systems
The team has been hard at work transforming the systems in place to monitor and order stock, part of which has involved a significant increase in the amount of stock held at the company’s Midlands headquarters. There was an intensive 18-month testing period to ensure the new systems were working well and improving service, and they continue to be monitored for any improvement opportunities.

Niglon is one of the first suppliers in the UK to be using these new systems, which are all aimed at providing a better, more accurate and faster service for their customers.

In the warehouse, lean management processes, high bay racking, advanced equipment and an investment in order picking and processing technology have all ensured that Niglon is more efficient and service-driven than ever. The company’s operations are scalable to underpin continued service excellence and competitive pricing as Niglon continues to grow and extend its product ranges.